Refund policy
RETURNS & EXCHANGES
Each piece is selected and prepared with care. ♡
All items are final sale, and we are unable to offer returns, refunds, or exchanges at this time. We recommend reviewing your order details carefully before completing your purchase.
Please double-check your shipping address and order details before placing your order. We’re unable to make changes once an order has been processed, and we are not responsible for orders shipped to incorrectly entered addresses.
DAMAGED OR DEFECTIVE ITEMS
We want your pieces to arrive beautifully and safely.
If something arrives damaged or with a defect, please reach out within 3 days of delivery so we can take a closer look.
Email: shopmochimoon.co@gmail.com
Please include:
• Your order number
• Clear photos of the item and issue
Once reviewed, we’ll make it right with a replacement or appropriate solution.
CONTACT
For any questions or concerns, please reach out to: shopmochimoon.co@gmail.com ♡