Shipping policy

Orders are processed within 2-3 business days.

During new releases or high-volume moments, processing may take a bit longer. Thank you for your patience while we prepare your order with care. ♡

Once your order ships, you’ll receive tracking information via email.

Please note that shipping times are determined by the carrier, and delays may occur that are outside of our control.

Once a package is marked as delivered, it is considered fulfilled.

If your package is lost or stolen, we recommend reaching out to the carrier directly for assistance.

For any questions or concerns, please reach out to: shopmochimoon.co@gmail.com ♡